Customer Quality Engineer (CQE)

Job description

• Handle customer quality abnormalities, perform preliminary on-site root-cause analysis and collect information for factory investigation; drive improvements and respond promptly to customers.
• Support customer NPI introductions through on-site assistance and training; identify potential risks and discuss improvement actions.
• Collect, consolidate and analyze customer quality data to drive internal and customer-side improvements.
• Visit customers regularly, understand their needs and product applications, and maintain effective working relationships.
• Support customer audits and follow up corrective actions through closure of audit findings.
• Monitor material validation and the full Control run production process at customer CM factories; support improvements in process handling.

Requirements

• Bachelor’s degree or above.
• At least 5 years of quality engineering experience in the electronics industry.
• Proficient with common measurement tools and statistical methods for data analysis and summarization.
• Understand PCBA processes and be able to write 8D reports; connector industry experience is preferred.
• Good English reading and writing skills, with reasonably good communication skills in Chinese and English.
• Strong interpersonal communication and clear logical thinking.

Hiring project